{"id":4879,"date":"2022-03-23T12:59:37","date_gmt":"2022-03-23T19:59:37","guid":{"rendered":"https:\/\/support.gwapps.com\/?post_type=ht_kb&#038;p=4879"},"modified":"2022-06-28T14:55:06","modified_gmt":"2022-06-28T21:55:06","slug":"reporting-overview","status":"publish","type":"ht_kb","link":"https:\/\/support.gwapps.com\/it\/knowledge-base\/reporting-overview\/","title":{"rendered":"Riepilogo del reporting"},"content":{"rendered":"<p>The Reporting page displays key platform metrics, along with platform-level views (Reports) created in the <a href=\"https:\/\/support.gwapps.com\/it\/knowledge-base\/platform-reports\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reports section of Platform Settings<\/a>. To access the Reporting page, simply click on the reporting icon on the header bar.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"261\" height=\"91\" src=\"https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Icon-Photo.png\" alt=\"Reporting Navigation\" class=\"wp-image-4880\" srcset=\"https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Icon-Photo.png 261w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Icon-Photo-50x17.png 50w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Icon-Photo-60x21.png 60w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Icon-Photo-100x35.png 100w\" sizes=\"auto, (max-width: 261px) 100vw, 261px\" \/><figcaption>This icon is only visible to platform Super Admins or members of a Shared Role that has been given access to a platform-level view.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"727\" src=\"https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-1024x727.png\" alt=\"Riepilogo del reporting\" class=\"wp-image-4883\" srcset=\"https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-1024x727.png 1024w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-300x213.png 300w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-768x545.png 768w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-50x36.png 50w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-60x43.png 60w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit-100x71.png 100w, https:\/\/support.gwapps.com\/wp-content\/uploads\/2022\/03\/Reporting-Page-2-Edit.png 1242w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Usage report on the Reporting page<\/figcaption><\/figure>\n\n\n\n<p>In the image above, the two entries on the left-side navigation outlined in red (&#8216;<strong>Usage<\/strong>\u2018e \u2018<strong>SLA Stats<\/strong>&#8216;) are only visible to platform Super Admins.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Usage<\/strong>: This displays several platform metrics and two charts (&#8216;<em># of Records Created Each Month<\/em>&#8216;, and &#8216;<em># of New Users Created Each Month<\/em>&#8216;).<\/li><li><strong>SLA Stats<\/strong>: This displays the SLA reporting data from all of the SLAs defined in any application in your platform. <\/li><\/ul>\n\n\n\n<p>Outlined in blue are the reports (platform level views) created in the <a href=\"https:\/\/support.gwapps.com\/it\/knowledge-base\/platform-reports\/\" target=\"_blank\" rel=\"noreferrer noopener\">Platform Settings: Reports<\/a> section. Super Admins will see all of these reports, but other users will only see views they have been given permission to see via a Shared Role in the report&#8217;s Security tab.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prossimi passi<\/h2>\n\n\n\n<p>Learn how to create and manage Reports in <a href=\"https:\/\/support.gwapps.com\/it\/knowledge-base\/platform-reports\/\" target=\"_blank\" rel=\"noreferrer noopener\">Platform Settings: Reports<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>See an overview of all data on your platform through metrics, graphs, and table views.<\/p>","protected":false},"author":5,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[90],"ht-kb-tag":[65,83,82,81],"class_list":["post-4879","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-platform-adminsitration","ht_kb_tag-administration","ht_kb_tag-reporting","ht_kb_tag-reports","ht_kb_tag-views"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reporting Overview - GW Apps - Support<\/title>\n<meta name=\"description\" content=\"Reporting Overview &gt; View platform-level metrics, SLA Stats, and platform-level views. 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