Actions, Triggers & Notifications

The Email Template Editor allows you to create the Subject and Body text for your email, and specify the recipients...

Email Template Overview Email templates are used to create automated workflow notifications. If you want to send an email as...

Triggers are one of the two ways that Actions can be made to run, the other being Workflow Action Buttons....

Actions are exactly what their name suggests, a way to define something you want the application to do. Examples of...

The SLA feature allows you to configure required response times for the workflow stages, so that you can help enforce...