Users designated as ‘Super Administrator’ on your platform will have access to a few administrative pages. Super Admins have the ability to change platform settings, manage platform users, and create/view platform level reports. (Note: Designating Super Admins is done in the ‘User Management’ page.)
As a Super Admin, additional options will appear on the header bar, as seen below:
Clicking the left icon (arrow icon) will take you to the ‘Reporting‘ page where platform level reports and an overview of SLAs can be viewed.
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