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Administration Overview

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Users designated as ‘Super Administrator’ on your platform will have access to a few administrative pages. Super Admins have the ability to change platform settings, manage platform users, and create/view platform level reports. (Note: Designating Super Admins is done in the ‘User Management’ page.)

As a Super Admin, additional options will appear on the header bar, as seen below:

Clicking the left icon (arrow icon) will take you to the ‘Reporting‘ page where platform level reports and an overview of SLAs can be viewed.

Clicking the right icon (cogwheel icon) will let you select and navigate to the ‘Platform Settings‘ or ‘User Management‘ pages.

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Updated on March 25, 2022

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