Frequently Asked Questions (FAQ)
User Management: Shared Roles
Create and manage Shared Roles for your applications.
User Management: Users
Manage users for your platform.
User Management: App Creators & Super Administrators
Manage App Creators and Super Administrators
Create service/application categories to group services together on your Apps Dashboard. Customize the appearance of your platform; add a custom Logo and Favicon, and change the color scheme.
Platform: Security Settings
Manage and customize your Company Login Page, Login Details / Permissions, App Sharing Security, and API Access.
Platform: Email Layout
Change the layout and appearance of your
-- choose colors, and determine the header and optional footer content.
General platform information about your company, primary contact, and whitelisted domains.
This section displays a reverse chronological history of platform level events.
Platform: API Keys
Create, configure, and remove API Keys for your platform.
Platform: Apps Management
The Apps Management section gives a Super Admin the ability to manage all apps on the platform. You can publish and unpublish apps, add or remove App Designers, and view a reverse chronological audit history for each app on your platform.
Platform Settings Dashboard
Platform Settings allow a Super Administrator from your organization to configure options in the platform to best suit your organization.
A quick overview of administrative rights, i.e., settings and options only available to platform Super Administrators.
Accessing User Management
A quick overview of the User Management page, i.e., where your platform users can be added, removed, and managed.
Create and configure table views for platform level reporting.
See an overview of all data on your platform through metrics, graphs, and table views.
Workflow: Service Level Agreement (SLA)
The SLA feature allows you to configure required response times for the workflow stages, so that you can help enforce...